Client Snapshot
- Institution: Salt Lake Community College (SLCC)
- Location: 10 campuses across the Salt Lake Valley area of Utah
- Population Served: ~50,000 students and ~1,500 faculty and staff
- Parking Spaces Supported: 7,000+ across multiple surface lots
- Industry: Higher Education Parking
- T2 Systems Solutions: T2 Flex® Permit and Enforcement Solution, License Plate Recognition (LPR), T2 Citation Collection Services (CCS), T2 Pay Stations (Luke II)
Background
Salt Lake Community College (SLCC) is Utah’s largest open-access institution, welcoming over 50,000 students each year across multiple campuses throughout the Salt Lake Valley. Known for its inclusive approach and strong commitment to student success, SLCC offers a wide range of academic, technical, and workforce training programs designed to meet the needs of its diverse community.
With small class sizes, dedicated faculty, and a focus on hands-on learning, SLCC helps students build the skills and confidence to move forward—whether that means transferring to a four-year university, starting a new career, or advancing in their current one.
As the college continues to grow, so does the demand for reliable and efficient campus services, including parking. Managing thousands of daily parkers across multiple locations requires a system that ensures compliance and parking enforcement.
The Challenge
With 10 campuses serving tens of thousands of students, faculty, and visitors each semester, Salt Lake Community College needed a comprehensive, connected parking management platform to handle it all.
The Parking Services team sought a solution that could bring together permitting, enforcement, and collections under one roof — while simplifying the experience for their staff and the campus community. They also wanted a way to efficiently manage overdue citations and ensure consistent revenue recovery across all locations.
SLCC needed a cloud-based, all-in-one solution that could grow with their operations, reduce manual processes, and create a more streamlined experience for everyone on campus.
The Solution
SLCC partnered with T2 Systems to implement T2 Flex®, the industry’s leading cloud-based parking management platform, along with License Plate Recognition (LPR) and T2 Citation Collection Services (CCS).
The combination gave SLCC a modern, unified system for every part of parking operations — from issuing and managing permits to collecting citations and payments. With Flex’s web-based dashboard, SLCC can manage all campuses from a single platform, simplifying workflows and improving real-time visibility.
Key benefits include:
- End-to-end efficiency: Flex connects permits, enforcement, and reporting in one centralized platform.
- Cloud-based reliability: A 100% web-based system means seamless updates, reduced IT maintenance, and consistent uptime.
- Integrated enforcement: LPR technology automates vehicle recognition, enabling faster and more accurate enforcement.
- Streamlined collections: Through CCS, unpaid citations are automatically followed up after 120 days, ensuring accountability and timely payment recovery.
- Unified user experience: Students, staff, and guests benefit from modern, virtual permitting and easy online access to citations and payments.
To provide convenient payment options, SLCC also operates nine multi-space pay stations across its campuses, allowing visitors and students to easily purchase parking sessions on site.
The Results
Since implementing T2 Flex, SLCC has created a smarter, more connected parking ecosystem that supports its growing community across all campuses. The Parking Services team can now oversee operations holistically — with full visibility into permits, enforcement, and collections — all within a single, cloud-based solution.
Beyond technology, the collaboration has strengthened SLCC’s confidence in T2 as a long-term partner. Rick, the college’s Director of Parking Services, emphasized the value of that relationship and T2’s customer focus:
“T2 is truly listening to its customers. You can see how they’re investing in the Flex platform, making it stronger and more intuitive every day.”
He also spoke about the sense of partnership and shared progress:
“We’ve been with T2 for years, and we’re proud to keep building with them. Flex gives us the tools we need to manage parking more efficiently and serve our campus better. We’re excited about where it’s heading.”
“We’ve been with T2 for years, and we’re proud to keep building with them. Flex gives us the tools we need to manage parking more efficiently and serve our campus better. We’re excited about where it’s heading.”
Empowering a Smarter, Connected Campus
With T2 Flex and T2 Citation Collection Services, Salt Lake Community College has transformed its parking management into a unified, data-driven operation. From cloud-based efficiency and real-time visibility to automation that simplifies enforcement and collections, SLCC’s Parking Services team is equipped to serve students, staff, and visitors with confidence and consistency.
As SLCC continues to grow, its partnership with T2 ensures that its parking program will grow right along with it — smarter, faster, and more connected than ever.
Join higher education institutions like Salt Lake Community College in optimizing parking operations.
👉 Connect with a T2 representative to schedule a personalized demo today.
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