James Fedor, T2 Senior Product Manager
As parking technology continues to become more software-based, the average parking system life cycle is shortening. Your parking system may need to be upgraded to keep pace with the growth in mobile-focused technologies, user preferences, security standards, and aging hardware. If you’re thinking the time is right to upgrade your operation, here are essential considerations for finding the right technology to address your needs today and in the future.
Consider Your Operation’s Unique Needs
One size does not fit all when it comes to parking technology. You don’t have to use one company for all your tech needs, and you don’t have to stick with the same technology across your entire operation. Upgrading your operation is all about choosing solutions that best suit your operation’s unique needs.
A combination of factors will help you define which technologies are most suitable for your operation, including its parking categories (gated, ungated, events, etc.), supply and demand for each parking location, customer and other key stakeholder feedback, broad or specific customer demographic, mix of permitted and public parking, and integrations with third-party systems. Know your operation’s pain points, and choose technologies that reduce labor-intensive processes, fill in functionality weaknesses, and create efficiencies.
Invest in Reliable Technology that Supports Your Goals
To avoid investing in unreliable technology, ensure the tech you choose is properly vetted and widely accepted, with a demonstrated record of thorough testing and success in the field. Choose well-established, reputable companies that have the staffing in place to provide the level of customer care you need.
The technologies you choose should be scalable and versatile. Your long-term goals may include adding or removing parking, civil work, repairs, adding or reducing staff, and more. Invest in technologies that support your plans for the future.
Improve Patron Experience with Convenient and Reliable Options
Upgrading your system to run more efficiently is just one piece of the puzzle — you also need to ensure convenience and ease of use for your patrons. More and more operations are going touchless, with easy entry/exit, convenient online payments, increased safety, and other benefits to patrons. In addition to an easier, more convenient parking experience, you should also invest in solutions that are more accessible, including easy-to-use interfaces, multiple language options, and are accessible to people with disabilities. Invest in solutions that meet high data security standards and have the capacity to scale in the future.
It’s always wise to invest in parking technology that offers choices and flexibility—for you and for your patrons. Future-focused operations are created by making informed decisions to invest in technologies that can adapt and grow to support your future success.
T2 Systems is here to help you by providing reliable and innovative technology choices. Our supportive, knowledgeable team will work with you to find the right solutions to fit your exact needs now and into the future, creating a sustainable and future-focused operation.
Contact us for more information on how we can help move your operation forward.
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