Support

Around-The-Clock Assistance 

The T2 Support team provides you with 24/7/365 access to T2 Flex, PARCS, and Pay Stations experts who are passionate about helping you solve problems. 

Our hardworking team triages incoming support requests, creates cases, and troubleshoots to determine a root cause. Your representative will work with you and follow up with you until we get a satisfactory resolution to your issue.

Hours of Operation: Monday – Friday 8:00am – 8:00pm EST

(Phones forward to a pager outside of these business hours)

 

T2 offers three easy ways to contact support:

Phone

Call the Support team direct on
1-800-434-1501, then select one of the following options:

  • Option 1: Pay Stations, Iris (all integrations and services)
  • Option 2: PARCS (Flex PARCS & Ascent)
  • Option 3: Flex PE (Flex, FlexPort, Mobile, Crystal Reports)

Email

Send an email to:

online

T2 Customer Community

Support Escalations

Joseph Houff

Flex Support Manager

joseph.houff@t2systems.com

Natalie Gleeson

Manager, PARCS & Pay Stations

natalie.gleeson@t2systems.com

Khuspal Liversidge

Vice President Product Support

khuspal.liversidge@t2systems.com

Get in touch.