Using Luke pay stations in combination with License Plate Recognition (LPR) equipment and a virtual permit program, UBC drastically reduced or eliminated wait times, improved customer service, and decreased its carbon footprint from idling customers. The university also enjoyed the added bonus of a capital savings of more than $4 million without any lost revenue. Not bad, right? In fact, these improvements were so remarkable that the National Parking Association recognized UBC as the 2015 Innovative Organization of the Year. Learn more about UBC’s success story to see how you can improve your customer’s satisfaction one solution at a time.