Citation Services

How We Help You

  • Our collection rate doubles the industry average.
  • Our services can be combined and tailored to your organization’s needs.
  • No upfront or out-of-pocket costs—we don’t get paid until you do.
  • We protect your brand with our soft collections methods, striking a balance between collection rate and customer service.
  • An active approach to collections increases compliance.

Collection Services

  • State licensed, ACA certified, FDCPA compliant
  • Experienced staff with friendly but firm collection approach
  • Automated Dialing System
  • NSF Reinstating: Records payments returned from the bank for debtors non-sufficient funds, adjusts, and reconciles accordingly
  • Real-time bankruptcy information

Letter Printing and Fulfillment

  • Customized letters with high quality, 600 dpi resolution
  • Nationwide first-class mail delivery
  • National Change of Address (NCOA) accuracy: address matching against the US Postal Service
  • Database to verify accuracy and improve cash flow
  • Daily or weekly letter services can be selected to create steady and predictable cash flows

Skip Tracing

  • Searches for and updates debtors’ current location and contact information in order to make contact and collect overdue funds
  • Variety of tools to locate debtors current address and phone numbers
  • Cross-reference multiple skip tracing databases, including LexisNexis and CBCInnovis to ensure accurate information

Payment Processing

  • All payments are processed through a CCS PO Box or a lock box
  • All payments are posted in our system
  • Funds are deposited into the bank
  • Payment reconciliations
  • Interactive Voice Response (IVR) phone line allows customers to complete payment transactions 24/7 over the phone


See It In Action

A member of our team can provide a live demo and walk you through our Enforcement solution from start to finish.

See a Demo Give us a call: 1.800.434.1502