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SOLUTIONS

Citation Services

Tap into the Power of Voice

Interactive Voice Response

Interactive Voice Response (IVR) allows customers to complete payment transactions over the phone using an automated system. Advantages include:
 

  • 24/7 over-the phone payment options
     
  • English and Spanish language options
     
  • All major credit cards accepted
     
  • Citation details in real time - Payments made by using the IVR system are updated immediately into Flex
     
  • Customizable - Ability to add custom details and greetings
     
  • PCI Level 1 compliant